Request Technical Assistance (TA)

The Hands & Voices Family Leadership in Language and Learning (FL3) Center Technical Assistance (TA) model* is designed to respond to the needs of family-based support organizations, including Hands & Voices (H&V) Chapters/Programs, EHDI Program recipients, and family leaders in meeting their family engagement, leadership, and family support program objectives. Training, education, and technical assistance is provided in a variety of formats, including consultations, virtual and in-person events and meetings, and online resources. TA will be provided by Area Technical Assistance Advisors (TAA) as noted on the map below.

Please use this form to submit your request for Technical Assistance:


Hands & Voices/FL3 Center Technical Assistance Advisors 

Yellow TAA: Terri Patterson
Orange TAA: Sara Kennedy
Blue TAA: Lisa Kovacs
Green TAA: Candace Lindow-Davies Canada

What can an Area Technical Assistance Advisor (TAA) do for YOU?

TAAs provide the following and are maintained with adequate time and expertise related to: 

Technical Assistance provided by Hands & Voices Headquarters/FL3 Center


  • Basic TA creates, provides, and promotes access to resources about the innovation desired, is typically episodic and shorter-term in nature and seeks changes in attitude.
  • Blended TA is a combination of both where understanding and commitment to change is understood but needs to build further depth to accomplish change.
  • Intensive TA includes work in systems change and capacity building that requires clarity related to agreement about changes; frequent communication; intensity; integrity; accountability; and duration.


Triangle of TA Care

Systems Change
Capacity Building

Levels of TA

Increased Knowledge Increased Access to Information
Changes in Attitude

To download a PDF of this TA Model, click here.

Basic Technical Assistance

Passive Communication

Group Interaction

  • H&V FL3 Office Hours- bi-monthly
  • Zoom Classes- bi-monthly
  • Webinars- quarterly
  • In-person meetings- annually
    • Annual EHDI Meeting
    • Hands & Voices Leadership Conference

One on One Communication

  • Phone/Email- biannually and as requested
  • In-person/virtual meetings
  • Online TA request through FL3 Center

Blended Technical Assistance

  • Inclusive of all elements of Basic TA
  • Specific or short-term Intensive TA may be requested/needed
  • Basic TA is appropriate, however further support and assistance may be requested/needed to increase skills and capacity during a determined time period

Intensive Technical Assistance

  • Inclusive of all elements of Basic TA
  • One on one (more frequent)
    • virtual, in-person, or phone meetings
  • Facilitated group meetings
    • virtual, in-person, or conference call with team
  • Specific training provided via virtual, in-person, recorded platform
  • Creation of new tools/resources to address needs

** TA to Canada is not supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UJMC30748-01-00 for Family Leadership In Language And Learning. Support is provided by Hands & Voices Headquarters specifically.

*This model of TA provided by Hands & Voices Headquarters/FL3 Center has been developed to impact the diversity of state/territory systems by adapting and utilizing evidence-based methods in TA as defined in Technical Assistance to Promote Service and System Change (Blase, K. 2009).