Turning
Conflict into Connection
04/23/2026
Leaders who support families with Deaf and Hard of Hearing (DHH) children often find themselves balancing mission-driven passion with complex interpersonal dynamics. Whether navigating difficult conversations with board members or staff, addressing tensions with partner organizations, or managing challenges within volunteer-driven environments, these moments can feel high-stakes—and deeply personal.
This webinar is designed for professionals and parent leaders working across agencies, educational systems, and nonprofits who want to approach these situations with greater clarity, confidence, and intention. Participants will explore practical strategies for leading courageous conversations, setting and maintaining healthy boundaries, and responding to conflict in ways that preserve relationships while staying grounded in organizational values and family-centered practices.
Grounded in the unique context of DHH family support, this session emphasizes relationship-centered leadership and actionable tools participants can immediately apply in their work. Attendees will leave with renewed confidence and a practical framework for turning challenging conversations into opportunities for growth, alignment, and stronger collaboration.
Presenter:
Rick Hauan - H&V HQ Emeritus Director; Executive Director /CEO 5280 Recovery High School