Family Guide to Audiology

Family Guide to Audiology & Telehealth

“Learn as much as you can about your child's hearing and devices! Ask what things are called, how things work, what the audiologist is doing, and what you can do at home. Ask how to troubleshoot situations. A therapist or your audiologist can teach you how to practice the tasks ahead of time with your child, and you may be able to get a second person to help keep your child engaged during the appointment.” 

- Parent

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Families of children who did not pass a hearing screening and are referred to an audiologist for more in-depth testing have expressed how they appreciated help in understanding what to do next.  Families with children who are confirmed to be deaf or hard of hearing have lots of questions. This guide was created to help you and your family navigate audiology services, become an advocate for your child and educate yourself on the many resources available to you.

Hands & Voices Family Guide to Audiology and Telehealth is a tool for you to build a positive partnership with your child’s audiologist from the very beginning with information like:

  • Who’s on Your Team?
  • Strategies to Build a Partnership
  • The Art of Telehealth
  • Understanding Audiograms
  • Parent Wish List for Audiologists
  • What Else Checklist for Parents
  • Role of Early Intervention
  • Importance of Family Support
  • What Deaf/Hard of Hearing Adults can Offer
  • Family Resources
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Guide for Parent-Professional Partnerships in the Hearing Healthcare Setting

The Hands & Voices Family Guide to Audiology and Telehealth shared above was adapted from the Phonak-Hands & Voices Guide for Parent-Professional Partnerships in the Hearing Healthcare Setting.  The Guide for Parent-Professional Partnerships was created for audiologists to create strong relationships with families so you may want to share it with your child’s audiologist. (Also available from  

Download Parent-Pro Guide

This project is supported by the Association of Maternal & Child Health Programs (AMCHP) through its grant from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $4,000,000 with 0% percentage financed with nongovernmental sources (Grant H7DMC37565). The contents are those of the authors and do not necessarily represent the official views of, nor an endorsement, by AMCHP, HRSA, HHS, or the US Government.