The H&V Virtual Waiting Room


Welcome to the Hands & Voices HQ Virtual Waiting Room.  This site was created for you, families with children who have been referred to or are in the care of an audiologist and who are receiving those services through technology or “telehealth.”  Much of this information is useful for families who are preparing for onsite visits. Instead of sitting in an actual waiting room at a clinic, some families are in our homes or a remote location waiting to connect with an audiologist through the internet.  This connection provides potentially a safer and more convenient way to get important and quality services.  What families may lack, however, is some of the information and resources that often are built into an in-person waiting room experience.  And that is what we are recreating here:  unbiased information, resources, and connections for families as we embark or continue our journey with their child.  Please spend some time, look around, grab a cup of coffee or tea and explore all that is possible for your child and family.

What You Will Find:

  • A video about the importance of next steps when your child is referred for more testing after a screening
  • A guidebook for parents about audiology and telehealth
  • Information about tele-audiology options
  • Questions to ask your audiologist, understanding your child’s audiogram, help making decisions with communication and more
  • Connections to family-to-family support from trained parent leaders
  • Explanations of help offered by a variety of professionals in addition to your child’s audiologist
  • Resources to promote health and well-being for you and your child
  • A form to complete to connect with a Hands & Voices trained parent who can answer your questions and direct you to additional resources

Please share this site!

Download printable VWR flyer

Download Flyer

“Always ask for a copy of the audiogram before you end the appointment. Even if you don't quite understand what it means, you'll have it to share with someone who does.”

- Parent

"Remember that audiologists don't always know what you need to know. Communication needs to be bi-directional to ensure that both the family and the audiologist share what is most important to know about your child."

- Anne Marie Tharpe,
  Professor and Chair,
  Department of Hearing & Speech Science,
  Vanderbilt University School of Medicine

“My miracle only lasts as long as my battery supply.”

- Stephanie Olson,
  an adult user of a cochlear implant & hearing aid

This project is supported by the Association of Maternal & Child Health Programs (AMCHP) through its grant from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $4,000,000 with 0% percentage financed with nongovernmental sources (Grant H7DMC37565). The contents are those of the authors and do not necessarily represent the official views of, nor an endorsement, by AMCHP, HRSA, HHS, or the US Government.